Pet groomer

Stephanie

Always amazing and so easy. I use the self wash on Thursday’s because they have a BOGO deal and I’m ballin on a budget right now so this is perfect for me to wash my 2 big dogs for around $25-30 spending on if I do the deshedding or regular wash. When I come in, they are always so nice and get everything setup for me to use. All the equipment is there and it’s easier than washing from home and having to clean hair from my drain.

Ariel Michel

It's unfortunate that I'm writing this review as we have been a customer here for about 5 or 6 years with our 2 Labradoodles. We loved this place but after these last 2 times we've taken our dogs there, the service has been subpar to say the least. After reading the most recent reviews, it's safe to say, something has changed and it's not for the good.

The time before the last groom we got a full groom for one of our dogs but had to bring him back because it was obvious his nails and ears were not done. They apologized and said we can bring him back at no charge and they'll take care of it. We did just that and they did take care of it, as well as offered a discount for our next visit for the inconvenience since we live about 45 min away. I didn't write a bad review because a company is allowed to make mistakes as long as they make it right.

Fast forward to yesterday, we had an appointment for one full groom and one bath + sanitary areas (eyes, ears, nails, privates). Well once again, they failed to do something that was agreed to and paid for, so of course they said bring her back. My son took her back today and below is what they did. He mentioned that her eyes still don't look cut, and their response was they cleaned them. In the past we've never had an issue with this and even with just a bath + sanitary, all of the areas mentioned above were taken care of.

Unfortunately (because we loved this place) we are going to have to find another groomer as clearly there has been a shift in grooming services and/or customer service.

Kiauna Sullivan

I took my baby in for his first haircut today!!! And I have to say that green dog wash is DEF worth the money. My boy is so handsome 🥺 and on top of that they tell you how your baby did during the trim. My baby came home smelling like maple syrup too ❤️ I found my baby’s forever groomer check out my before and after pics 🥺

Karen Smith

I brought my dog Labrador for a shower and a shave… in less than a hour he was ready mind you. The service obviously wasn’t good.
His hair was still long and he came back smelling like we threw him in the river. We have a 100lbs dog.
They don’t do a through service nor the dog comes back smelling good.

We won’t be coming back.

Michael Morris

Buster was very happy with his grooming session. The place was clean and Abby did a great job. Would definitely return. Other customers and their dogs were very friendly and well cared for while in their store.

Chib Uwalaka

AVOID AT ALL COSTS!!!!

As a newer resident to the Tampa area, I had been taking my dog to Petsmart to get his monthly baths and grooming. However, as a small business owner myself, I wanted to find a small local business to support instead. I found Green Dog Wash that is 5-7 minutes down the road from me and had started taking my dog there… one or two times until now.

I called to schedule 2 appointments because a friend of mine wanted to get her dog groomed at the same time as mine, but they play too rough in the car together so she’d have to bring them in separately (15 mins apart since I live 5-7 mins away). She dropped her dog off and then went to get mine and then once she brought my dog, they said it was too late to bring the other dog. Insane because we literally booked them both at the same time. So now, she’s stuck with two dogs and has to go back to my place to drop my dog off and come back to get hers and they say “it’s a dog sitting fee of “$30” for the 15 minutes that she’ll need to go back and forth to my place to drop my dog off.

I’m not going to make any presuppositions as to why they treated us like that, but I will say I will never step foot in that place and I will absolutely tell the 5 people I recommended to never EVER go there again. TRASH

Lisette Alvarez

I had a really unpleasant experience here. I went inside to ask a simple question, and the employee seemed annoyed and upset that I was even there. I ended up leaving because of how uncomfortable the interaction made me feel. I couldn’t imagine leaving my pet there for grooming if this is how the staff treats potential customers. Definitely not a place I’d trust with my pet.

Sarah Glaser

Our dogs always look amazing after their grooming and the booking, grooming and pickup process is easy. Green Dog Wash books weeks in advance, but that’s not an issue if you book the next grooming when you pick up your dogs from the groomer.